Shipping policy
Shipping Policy
Thank you for shopping at Bike Scooter Garage. We aim to provide you with the best shipping experience possible. Please read the following information to understand our shipping practices.
Order Processing Time
Orders are typically processed within 1-3 business days after payment confirmation. During peak seasons or promotions, processing times may be slightly longer.
Shipping Methods
We offer standard shipping for all orders within Australia. Orders are shipped via reputable courier services such as Australian Post. Delivery times vary depending on your location, but generally range from 3 to 7 business days after dispatch.
Shipping Rates
Shipping rates are calculated based on the weight and dimensions of your order, as well as your location. You can view the shipping cost for your order during the checkout process before payment.
Tracking Information
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor the progress of your delivery online.
International Shipping
At this time, we only offer shipping within Australia. We do not currently ship internationally. We apologise for any inconvenience this may cause.
Shipping Restrictions
Certain products may be subject to shipping restrictions due to size, weight, or regulatory requirements. We will notify you if any items in your order are unable to be shipped.
Lost or Damaged Shipments
Bike Scooter Garage is not liable for any lost or damaged shipments once they have been handed over to the courier. However, if you encounter any issues with your delivery, please contact us at Contact@bikescootergarage.com.au, and we will do our best to assist you in resolving the issue.
Change of Address
If you need to change the shipping address for your order, please contact us as soon as possible at Contact@bikescootergarage.com.au. We will make every effort to update your shipping details before your order is dispatched.
Questions
If you have any further questions about our shipping policy, please don't hesitate to contact us at Contact@bikescootergarage.com.au. We're here to help!
Last updated: 01/07/2025
